Shipments and returns

Your order shipment

Turnaround times: Everything in your order must be signed off before we go to print; your order will be delayed until every item is approved.

We use a combination or digital and litho methods to allow us to give you the best price we can. As a general rule of thumb, print runs up to 500 are printed digitally while runs above 500 will be printed litho but this cannot be guaranteed.

Artwork can be emailed or uploaded via our ftp site, once your order has been paid for. Please note that only one design can be used per item.

* Please note that Flyers are generally zero-rated for VAT, however if your artwork is liable for VAT we will request payment before printing. For more information please see HMRC VAT guide.

Once printed your order will be dispatched within 24 hours. All orders are shipped via UK Mail 24 with tracking and drop-off with signature. If you prefer delivery by Royal Mail Guaranteed Delivery with required signature, an additional cost will be applied, so please contact us before choosing this method. For smaller low value items we will use Royal Mail First Class post.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.